The Blog
Long-form essays, field notes, and frameworks from the FIRMSconsulting team — published weekly.
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Keith Ferrazzi on 10 Shifts from Leadership to Teamship
Welcome to Strategy Skills episode 500, an interview with an entrepreneur and global thought leader in high-performing teams and Chairman of Ferrazzi Greenlight and its Research Institute, Keith Ferrazzi. In this episode, Keith takes us through his inspiring journey from a challenging childhood in a poor immigrant family to becoming a global leader in relationship-building…
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Sara Daw on Steps to Becoming a Fractional C-Suite Executive
Steps to Becoming a Fractional C-Suite Executive with Sara Daw: We just released the Strategy Skills podcast episode 499. An interview with the author of Strategy and Leadership as Service, Sara Daw. Her new book provides businesses with access to the complete range of functional, emotional, and collective intelligence at the…
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Christoph Senn on Rethinking Your Growth Logic with Triple Fit Strategy
Welcome to Strategy Skills episode 498, an interview with the coauthor of Triple Fit Strategy: How to Build Lasting Customer Relationships and Boost Growth, Christoph Senn. In this episode, Christoph introduces us to the concept of the “Triple Fit Strategy,” a groundbreaking approach to strategy and sales with the power to…
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How to Build Deep Human Connection with Topaz Adizes
Welcome to Strategy Skills episode 497, an interview with the author of 12 Questions for Love: A Guide to Intimate Conversations and Deeper Relationships, Topaz Adizes. After a decade of exploring human connections through 1,200+ conversations in his Emmy Award-winning experience design studio, Topaz Adizes founder of The Skin Deep, popular on…
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Prize-Winning Healthcare Journalist Mark Taylor on Saving Hospitals, Lives, and Billions of Dollars
Welcome to Strategy Skills episode 496, an interview with the author of Hospital, Heal Thyself, Mark Taylor. In this episode, we explore the challenges and potential solutions in the healthcare industry, focusing on Dr. Litvak’s methods. The discussion highlights the inefficiencies in hospital operations, such as overcrowding and unnecessary expenditures, and the…
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The Trust Ladder
The Trust Ladder Inverts At The Top Imagine a Ferrari showroom. You can’t just stroll in and buy their top model, not even with cash in hand. Ferrari chooses its buyers. Only their most loyal, trusted clients get access to the rarest models. It’s about building long-term relationships with clients who truly value what Ferrari offers.…
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Mathematician’s Proven Plan for Saving Hospitals, Lives, and Billions of Dollars
Welcome to Strategy Skills episode 495, an interview with healthcare visionary, Eugene Litvak. In this episode, Eugene discussed the challenges in global hospital management, highlighting overcrowded emergency departments, nursing shortages, rising healthcare costs, and mismanaged surgery schedules leading to delays and increased mortality. Eugene discussed ways to improve the current healthcare system…
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World-Renowned Futurist, Brian Solis, on the Mindshift Tomorrow’s Leaders Need Today
Welcome to Strategy Skills episode 494, an interview with the author of Mindshift: Transform Leadership, Drive Innovation, and Reshape the Future, Brian Solis. In this episode, Brian discusses the concept of ‘Mindshift’—moving beyond industrial-era, business-as-usual mindsets to become a visionary for a future that has yet to emerge. He also explores the…
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Customer Strategy in the Age of AI with Mark Abraham, BCG’s Personalization Lead
Welcome to Strategy Skills episode 493, an interview with the coauthor of the book Personalized: Customer Strategy in the Age of AI, Mark Abraham. In this episode, we explore the rise of personalization through digital tools and AI, and how companies and organizations are leveraging it to build connections and engage with their…
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The Future of AI and Personalization with David C. Edelman
Welcome to Strategy Skills episode 492, an interview with the co-author of the book Personalized: Customer Strategy in the Age of AI, David C. Edelman. This book is a playbook for delivering true personalization at scale that will help executives learn how to put personalization at the center of their strategy and…
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Ex Google Executive, Megan Hellerer, on Living a Fulfilled Life
Welcome to Strategy Skills episode 491, an interview with the author Directional Living: A Transformational Guide to Fulfillment in Work and Life, Megan Hellerer. In this episode, Megan shares her experience as an executive at Google and how she realized the misalignment in her career path, which led to physical and mental health issues.…
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Finding a business partner: co-founder
This is the moment you step out from behind the corporate veil, find the partner who will help you Build Something Extraordinary Imagine this… You’re standing at the precipice of a new life. After years of climbing the corporate ladder, working 12+ hour days, being constantly on call, and barely having enough time to be…